Welcome to

Sahfar Academy - Refund Policy

Refund Policies – of Sahfar Academy :

      In Sahfar Academy, our customers are our priority. Our Refund Policy is based on the standardized practices that strictly follow industrial norms. We process all refund claims with vigilant parameters to make sure the decisions are justified and mutually agreeable thus we try to put up with fair assessment practices. We treat all refund claims with utmost importance and settle different claims originating from different assortments of need and various business situations.

Coverage & Scope :

      This Refund Policy of Sahfar Academy covers the whole refund procedure. The company is not responsible for any practices of companies that Sahfar Academy does not own or control or of candidates that the company does not employ or manage or any third party policy.

      Once you have enrolled for the course in Sahfar Academy, the fees is non-refundable. On cancellation from customer’s side, no refund will be given by the company. However if you want to change the course that you want to get trained, then that will be done completely by the terms and conditions provided on spot by the company only after considering several factors. Exceptions are made only after proper refund qualification.

      Sahfar Academy reserves the right to cancel any training course due to insufficient enrollment by prior notice. In such cases full refund of the course fees will be given to you. However the company will not be responsible for any other complimentary fees that you may have paid for the fee transfer processes.

Parameters for Refund Qualification :

      When you first file a complaint and apply for refund in Sahfar Academy, your case is immediately introduced to the technical team and they further forward it to concerned person. Thereafter we first try to provide you with ideal solutions for your issue. Refunds are only made in the extreme circumstances, when nothing good can be done to satisfactorily solve the issue.

      There are certain conditions which we check before Refund procedure is processed. We look into the validity and soundness of the case, applying different conditions to it. If all the conditions are fulfilled then only we go for refund. The conditions are:-

⦿ The issue is beyond the scope of rectification or resolution and fixing.

⦿ Any payment terms are not violated.

⦿ The reasons mentioned during the claim are valid, rational and realistic enough to qualify for refund trial.

⦿ All the proofs and evidences regarding your Refund claim should be properly produced.

⦿ The Refund Claim is not valid if it arises from any billing dispute coming from customer’s bank or payment vendor.

⦿ Taxes paid on services levied by regulatory bodies would not be refunded with fee refund.

⦿ No refund will be entertained in case service gets cancelled due to any violation of terms stated in our Terms and Condition section.

⦿ Refund is not applicable in case of any third party involvement

      If any above mentioned points are violated, then the Refund claim will be considered null and void. So we request our customers to go through all the above mentioned cancellations and Refund terms to avoid any inconvenience which may rise later. Sahfar Academy appreciates your time here.

How the Refunds procedure takes place?

The Refund Claim in Sahfar Academy takes place through the following steps :-

[First, the refund query is processed, analyzed and checked for infidelity]

⟱

[Query is matched with the agreeable parameters and valid reference points]

⟱

[According to the case, refunds are arranged for full or partial settlements]

⟱

[After that an agreement is signed bearing all the information shared and communications happened in the due course which needed to be preserved until told otherwise]

⟱

[The refund may take 7-10 business days to process, after the refund agreement is mutually signed]

Changes :-

      Sahfar Academy may update these policies from time to time without any prior intimation to its customers. Thus it is expected from the customers to check the policy from time to time for any new updates. For any queries regarding the ‘Terms and Conditions’, customers are always welcome to visit our website or reach us to – info@sahfaracademy.com or Ph: +91 9830293308/ +91 9830293309.